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Career Opportunities

From time to time, Crescent Foods is seeking new associates in a variety of positions.

Send your resume to careers@crescenthalal.com

Current open positions at Crescent Foods.

Job Title: Field Sales & Customer Service Representative – (Midwest) 

SUMMARY: This role is defined as the face of Crescent Foods, on the front line in promoting and selling our products in an extremely competitive Halal Industry. Providing superior Customer Service to all accounts. Additionally, to prove to highly discerning customers and consumers that Crescent Foods products are 100% Premium Halal and to relate all the product features and benefits. In a period of growth and expansion, to represent a leading company in quality, ethics, professionalism and efficiency.

PRIMARY RESPONSIBILITIES (include, but are not limited to) 

  1. Following up on assigned sales leads through in-store Field Sales visits
  2. Growing relationships and rapport with all customers to promote retention and loyalty 
  3. Utilizing add-on sales strategies with existing and new customers to meet Sales Goals and grow business
  4. Introducing new products to customers while reactivating inactive accounts 
  5. Resolving customer complaints and customer service issues efficiently
  6. Assisting in coordinating and expediting all local customer order shipments and logistics. 
  7. Handling customer and consumer inquiries about Crescent Foods products 
  8. Designing sales strategies specific to each customer 
  9. Utilizing multiple language skills to communicate with both ethnic and mainstream customers and thus build stronger relationships 
  10. Cold calling leads to start creating new business opportunities 
  11. Attending Crescent Foods sponsored events to have face-to-face interaction with customers and consumers. 
  12. Working at trades shows and conventions to help at exhibit booths outside the regular assigned work week hours, local and out of town travel required 
  13. Working on Sales projects independently and as part of a larger team 
  14. Communicating relevant Sales issues with Production, Logistics, Dock Management and IT Departments 
  15. Promoting efficiency by taking orders before their delivery day to allow the production staff more time to prepare orders 
  16. Meeting order deadlines daily 

KNOWLEDGE AND SKILL REQUIREMENTS 

  1. Superior sales and networking skills, 3 plus years related experience
  2. Excellent communication skills both written and verbal (multi-lingual a plus)
  3. High energy, self motivated
  4. Team-oriented 
  5. Effective follow up and management of tasks, multi-tasking 
  6. Developing proficiency in product knowledge and benefits 
  7. Ability to work in various working environments 

Send your resume to careers@crescenthalal.com References requested

Job Title:  Inventory Manager

This role is responsible for the development of the merchandise plan including sales, margin, inventory turnover, and in stock percentage at the line, category, and appropriate class or key item level. In addition, is responsible for delivering sales and margin targets through flawless execution of the merchandise flow plan while achieving Distribution Center fill rate, inventory turnover, in-stock percentage and liability inventory goals.


Position Responsibilities:

  • Monitors department/line performance & makes appropriate mid-course corrections to forecasts
  • Incorporates modeling, situation analysis, problem diagnosis, & operations analysis to support business decision making with financial analysis
  • Participates in weekly & monthly in season business management meetings, presenting analysis, calling out issues and action items
  • Facilitates & completes the monthly & seasonal post mortem review process with data & analysis
  • Develops associates through interviews, selection, coaching, mentoring, performance management, talent management & succession planning
  • Develops & monitors pre-season, in-season, semi-annual, monthly and weekly business financial plans and forecasts that adhere to strategic and financial objectives
  • Develops Distribution Center (DC) level plans and forecasts fully communicating and integrating these plans with logistics and DC operating plans.
  • Supports the business review and line review processes with data and analysis
  • Utilizes and maintains forecasting/planning tools to drive results
  • Creates monthly financial forecast (ROF) for sales, gross profit, inventory and other required elements in merchandise plan

Position Requirements:

  • Bachelor's degree in Supply Chain, Finance, Engineering or a related field 
  • 5+ years experience with a mix of buying, planning and placement responsibilities 
  • Prior experience in a leadership role, including performance management 
  • Detail oriented with strong managerial, planning, organization and project management skills 
  • Ability to mediate differences of opinion and facilitate resolution when conflicts arise 
  • Ability to participate in cross-functional initiatives and projects 
  • Demonstrated knowledge of industry practices and current trends 
  • Strong understanding of the supply chain

Job Title: Marketing Coordinator

PURPOSE OF THE POSITION

Assist in all aspects of Marketing Department operations, including support, development and distribution of marketing and sales materials. This candidate should possess strong proper grammar usage, proofreading abilities, copywriting abilities, be detail and deadline oriented, and a team player, along with being creative and pro-active.

RESPONSIBILITIES INCLUDE (but not limited to):

  • Assist in the implementation of marketing programs through magazine advertising, direct mail, trade shows, sales, manuals, website, etc.
  • Copywriting of press releases, ad copy, etc.
  • Proofreading all marketing material
  • Maintain schedules, deadlines and appointments for Marketing Department
  • Excellent planning and organizational skills
  • Excellent telephone etiquette
  • Handle requests for samples and literature
  • Ability to prioritize multiple tasks and complete on a timely basis
  • Communicate effectively with staff and external support vendors
  • Assist in the management and update of website
  • Organize marketing materials and information for marketing meetings
  • Assist in keeping Sales Manual current in paper and electronic form
  • Assist with development of product catalog
  • Maintain advertising files, correspondences, press releases, magazine advertising, etc.

Successful candidates should possess:

  • English degree and equivalent experience
  • Strong proofreading, grammar, and copywriting skills
  • Excellent communication skills, both written and oral
  • Excellent attention to detail and accuracy
  • Need a strong appreciation of the importance of completing tasks on deadline
  • Professional level of organization
  • Prefer knowledge in any of the following: PowerPoint, Word, Excel, Adobe Photoshop, Adobe Acobat
Job Title: Customer Service Representative

SUMMARY: This role is defined as the voice of Crescent Foods, on the front line in promoting and selling its products in an extremely competitive Halal Industry. Providing superior Customer Service to all accounts. Additionally, to prove to highly discerning customers and consumers that Crescent Foods products are 100% Zabiha Halal and to relate all the product features and benefits.


PRIMARY RESPONSIBILITIES (include, but are not limited to)
  • Processing A/R invoices
  • Field Sales visits on an as needed basis to assigned accounts
  • Following up on assigned sales leads
  • Managing online customers
  • Growing relationships and rapport with all customers to promote retention and loyalty
  • Using add-on sales strategies with existing and new customers
  • Introducing new products to customers
  • Calling to expedite weekly payments
  • Resolving customer complaints and customer service issues efficiently
  • Assisting in managing all local and out-of-state customer order shipment and logistics.
  • Handling customer and consumer inquiries about Crescent Foods products
  • Designing sales strategies specific to each customer
  • Utilizing multiple language skills to communicate with both ethnic and mainstream customers and thus build stronger relationships
  • Cold calling leads to start creating new business opportunities
  • Attending Crescent Foods sponsored events to have face-to-face interaction with customers and consumers.
  • Will require working at trades shows and conventions to help at exhibit booths outside the regular assigned work week hours
  • Travel will be required to attend shows and events
  • Working on Sales projects in teams.
  • Working with Production, Logistics, Dock Management and IT Departments
  • Customer retention efforts and tasks
  • Promoting efficiency by taking orders before their delivery day to allow the production staff more time to prepare orders
  • Meeting order deadlines by 9:30am daily
  • Working on reactivating inactive accounts
ADDITIONAL RESPONSIBILITIES
  • Providing support to marketing department when needed
  • Proposing new marketing ideas and opportunities
  • Proposing on new branding strategies
  • Creating marketing materials to promote the company and new products

KNOWLEDGE AND SKILL REQUIREMENTS

  • Good sales skills
  • Excellent communication skills both written and verbal
  • High energy
  • Self-motivated
  • Team-oriented
  • Ability to think on own feet
  • Effective follow up and management of tasks
  • Good networking skills
  • Developing proficiency in product knowledge and benefits
  • Good multi-tasking skills
  • Ability to work in various working environment

WORKING CONDITIONS

Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.

Job Title:Accounts Clerk position

SUMMARY

The Accounts Clerk is responsible for providing support, administrative and clerical services in order to ensure effective, efficient and accurate financial and administrative operations. The Accounts Clerk must comply with established policies and procedures.

PRIMARY RESPONSIBILITIES:

Perform a variety of day to day general accounting support tasks in accounting department including but not limited to:

  • Verifying the accuracy of A/R and A/P invoices and other accounting documents or records.
  • Bank reconciliations and record keeping/filing.
  • Update and create journal entries, ledgers and other records detailing financial business transactions (e.g., disbursements, expense vouchers, receipts, etc.). Enters data into computer system using SAP.
  • Compile data and prepare a variety of customized reports as requested by management.
  • Reconciles records with internal company employees and management, or external vendors or customers.
  • Financial statement preparation
  • Assists HR in payroll for 50+ employees including 1099s and tax reporting as needed.
  • Assist in month end and year end closings
  • Recommends actions to resolve discrepancies.
  • Investigates questionable data on invoices.

Future tasks as needed upon performance initiative, knowledge and familiarization of company's needs.

  • Filing quarterly corporate taxes,
  • Analysis of monthly standard costs and variances
  • Monthly inventory reviews and supervision of the annual physical inventory
KNOWLEDGE AND SKILL REQUIREMENTS
  • Excellent interpersonal skills
  • Team building skills
  • Bookkeeping skills
  • Analytical and problem solving skills
  • Excellent attention to detail and high level of accuracy
  • Very effective organizational skills
  • Excellent communication skills, both written and oral
  • Computer skills including the ability to operate computerized accounting, PowerPoint, Microsoft Word, Excel, SAP
  • Stress management skills
  • Time management skills
  • Need a strong appreciation of the importance of completing tasks on deadline
  • Professional level of organization

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